Returns & Exchanges

At HydroHealth US, we want you to be completely satisfied with your sustainable fashion purchase. If your items aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn apparel.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the original items in their secure packaging, ensuring all HydroHealth US tags are still attached and the garments are in original condition.

3

Attach Shipping Label

Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.

4

Drop Off and Refund

Drop your package at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing