Frequently Asked Questions

Everything you need to know about shopping at HydroHealth US.

What is the typical shipping timeframe for domestic orders?

Most orders are processed within 1-2 business days. Standard shipping within the United States typically takes 3-7 business days depending on your location.

How can I return an item that doesn't fit?

We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

Are your materials sustainably sourced?

Yes, HydroHealth US is committed to eco-friendly fashion. We prioritize organic cotton, recycled polyesters, and low-impact dyes in all our seasonal collections.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to support worldwide shipping in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.

How do I care for my HydroHealth garments?

To maintain the longevity of our fabrics, we recommend machine washing in cold water with like colors and tumble drying on low or hanging to dry.